Privacy Policy

Last updated: March 29, 2026

1. Introduction

Solvetechs ('we,' 'us,' or 'our') operates the website solvetechs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and the Australian Privacy Act 1988.

2. Information We Collect

  • •Personal identification information: name, email address, phone number, business name
  • •Usage data: IP address, browser type, pages visited, time spent on pages
  • •Contact form submissions and project inquiry details
  • •Cookies and similar tracking technologies (see Cookie Policy)
  • •Communications you send us via email or contact forms

3. How We Use Your Information

  • •To respond to your inquiries and provide requested services
  • •To send project updates, invoices, and service-related communications
  • •To improve our website and services based on usage analytics
  • •To comply with legal obligations
  • •To send marketing communications (only with your explicit consent)
  • •To prevent fraud and ensure website security

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data under the following legal bases: (a) Contract performance — when processing is necessary to fulfill a contract with you; (b) Legitimate interests — for analytics and service improvement; (c) Consent — for marketing communications; (d) Legal obligation — when required by law.

5. Your Rights

  • •Right to access: Request a copy of the personal data we hold about you
  • •Right to rectification: Request correction of inaccurate personal data
  • •Right to erasure ('right to be forgotten'): Request deletion of your personal data
  • •Right to data portability: Receive your data in a structured, machine-readable format
  • •Right to object: Object to processing of your personal data
  • •Right to restrict processing: Request restriction of how we process your data
  • •California residents (CCPA): Right to know, right to delete, right to opt-out of sale of personal information
  • •Canadian residents (PIPEDA): Right to access and correct personal information
  • •Australian residents: Rights under the Australian Privacy Act 1988

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for 3 years. Client project data is retained for 7 years for legal and accounting purposes.

7. Data Sharing and Third Parties

We do not sell your personal information. We may share data with trusted third-party service providers (hosting, analytics, email services) who are contractually obligated to protect your data. We may disclose information when required by law or to protect our rights.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses for EU data transfers.

9. Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

To exercise your rights or for privacy-related inquiries, contact us at: Email: [email protected] Phone: (312) 555-0198 Address: Solvetechs, Chicago, IL, USA